The Foundation Module covers all the content for topics covered on the introduction to Hotelier Excellence™ onsite and live workshops.

It also includes additional exercises that will have more impact on your 3As and benefit greatly when you practice them regularly with your colleagues in the training.

Hoteliers in India can book this course using this link

"This was a really good introduction. I love it and would like to take the full session."

-Guest Relations Supervisor

"The communication & feedback modules were brilliant. Really good exercises. Want more and longer programmes"

-Operations Manager

"We realise we need a lot of improvement in body language, reading cues from guests and using the feedback module. Certainly want more of these for my hotel staff"

-L&D Manager & Culture Coach

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